Shipment
payment and shipping
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries: France.
Shipping costs (including VAT)
We do not charge shipping costs.
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 6-11 working days, and for international deliveries within 6-11 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Accepted payment options
- Payment via PayPal
- Payment via PayPal Express
- Payment with credit card
- Klarna invoice
If you have any questions, you will find our contact details in the imprint.
- Please contact us before returning as returns can only be sent to the manufacturer and not back to the seller.
- You will bear the direct cost of returning the goods.
- Products need to be returned to the warehouse because international shipping costs are high and it usually takes 3 months to arrive at the China warehouse. Most of them may be damaged or lost on the way.
- Cosmetic items cannot be returned.
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery.